Split Inbox

FanDesk categorizes your emails into smart tabs for easier management.

Categories

Important

Person-to-person emails that matter:

• Direct messages from colleagues
• Emails from known contacts
• Messages marked as important

Team

Emails from your organization:

• Same domain as your company
• Internal communications
• Colleague messages

Updates

Automated notifications:

• Password resets
• Shipping confirmations
• Account alerts
• System notifications

Newsletters

Subscribed content:

• Marketing emails
• Newsletter digests
• Promotional content

Other

Everything else:

• Social notifications
• Forums
• Miscellaneous

How Classification Works

Changing Categories

If an email is miscategorized:

1. Open the email
2. Click the category label
3. Select the correct category

Create Rules

Automatically categorize future emails:

1. Click Create Rule
2. Choose scope:
   • Sender — This email address only
   • Domain — All emails from this domain
3. Select target category
4. Rule applies to future emails

Category Priorities

Focus on what matters:

Email Rules

Automate more than just categories:

Rule Conditions

Match emails by:

• From — Sender email
• To — Recipient
• Subject — Subject line content

Operators:

• Contains
• Equals
• Starts with
• Ends with

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Next: Learn about AI-powered email features in AI Email Features.