AI Email Features

FanDesk uses AI to supercharge your email productivity with smart classification, intelligent replies, and draft enhancement.

AI-Powered Classification

Beyond the action tagging system, FanDesk's AI analyzes every email to understand:

What It Detects

How It Works

The AI uses Claude Haiku for speed, analyzing emails in under a second.

AI Reply Generation

Generate contextual email replies with one click:

Using AI Replies

1. Open an email that needs a response
2. Click AI Reply button
3. Choose reply tone:
   • Professional — Formal business tone
   • Friendly — Warm but professional
   • Concise — Brief and to the point
4. Review and edit the generated reply
5. Send when ready

What AI Considers

The AI analyzes:

• The full email thread (last 5 messages)
• Sender's tone and style
• Original question or request
• Your typical reply patterns
• Context from linked tasks or projects

Example

Incoming Email:

Hi, can we reschedule our meeting from Thursday to Friday? The 2pm slot works for me.

AI-Generated Reply (Professional):

Hi [Name],

Thank you for reaching out. Friday at 2pm works well for my schedule. I've updated the meeting invite accordingly.

Best regards

Draft Improvement

Make your drafts better with AI enhancement:

Improvement Modes

Using Draft Improvement

1. Compose your email draft
2. Click Improve with AI
3. Select improvement mode
4. Review suggested changes
5. Accept or further edit

Subject Line Suggestions

Struggling with a subject line? AI can help:

Generate Subject Lines

1. Write your email content
2. Click Suggest Subject
3. Get 3-5 AI-generated options
4. Pick the best one

Subject Line Qualities

AI generates subjects that are:

• Clear and descriptive
• Action-oriented when appropriate
• Not too long (under 60 characters)
• Avoid spam trigger words

Thread Summarization

Get a quick summary of long email threads:

Using Thread Summary

1. Open an email thread
2. Click Summarize in the toolbar
3. AI analyzes all messages in the thread
4. A concise summary appears highlighting key points, decisions, and action items

What It Summarizes

• Key discussion points across all messages
• Decisions made
• Action items and who's responsible
• Deadlines mentioned
• Open questions

Multi-Account Support

Thread summarization works with both Gmail and IMAP accounts. For IMAP accounts, FanDesk fetches the full message bodies from your mail server to provide accurate summaries.

Best Practices

When to Use AI Replies

Good for:

• Meeting confirmations
• Simple acknowledgments
• Status updates
• Follow-up responses

Review carefully for:

• Sensitive topics
• Complex negotiations
• Important client communication
• Anything requiring personal touch

Tips for Better Results

1. Let AI draft first — Then add your personal touches
2. Use the right tone — Match the conversation's style
3. Always review — AI is a starting point, not final answer
4. Trust your judgment — Override AI when needed

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Next: Learn about connecting non-Gmail accounts in IMAP Accounts.