IMAP Accounts (Non-Gmail)

Connect email accounts from Outlook, Yahoo, Zoho, and other providers using IMAP.

Supported Providers

FanDesk includes presets for:

Connecting an IMAP Account

1. Go to Settings > Integrations
2. Click Add Email Account
3. Select your provider (or Custom)
4. Enter:
   • Email address
   • Password (or app password)
   • Display name (for sent emails)
5. Click Connect

App Passwords

Some providers require app-specific passwords:

Yahoo:

1. Go to Account Security
2. Generate App Password
3. Use that instead of main password

iCloud:

1. Go to Apple ID
2. App-Specific Passwords
3. Generate for FanDesk

Account Features

IMAP accounts support:

Multi-Account View

Switch between accounts:

• Dropdown shows all connected accounts
• Gmail and IMAP accounts together
• Color-coded by provider
• Select which account to send from

Sync Behavior

Custom IMAP Setup

For providers without presets:

1. Select "Custom" as provider
2. Enter IMAP settings:
   • Host: imap.yourprovider.com
   • Port: 993 (usually)
   • SSL: Enabled (usually)
3. Enter SMTP settings:
   • Host: smtp.yourprovider.com
   • Port: 587 (usually)
   • TLS: Enabled (usually)
4. Test connection

Troubleshooting

Connection Failed

• Check username/password
• Try app password if available
• Verify IMAP is enabled in provider settings

Emails Not Syncing

• Check account status in Settings
• Try disconnecting and reconnecting
• Verify internet connectivity

Can't Send

• Check SMTP settings
• Some providers block third-party sending
• Try app password

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Next: Learn about advanced email features in Advanced Features.