Email Action Tagging

FanDesk automatically analyzes your emails and tags them with required actions.

Action Categories

NO_ACTION

Emails that don't require your response:

• Newsletters
• Automated notifications
• FYI messages
• Noreply senders

NEEDS_ACTION

Emails requiring your response or action:

• Questions asked to you
• Requests for approval
• Action items assigned

ACTION_LATER

Emails with future deadlines:

• "Please send by Friday"
• "Review before our Monday meeting"
• "Complete by end of month"

The system extracts the due date automatically.

AWAITING_RESPONSE

For emails you sent that are waiting for a reply:

• "Let me know your thoughts"
• "Please respond by..."
• Follow-up reminders

How It Works

1. Fast Filtering — Quick pattern matching for obvious cases
2. AI Classification — Claude analyzes ambiguous emails
3. Date Extraction — Parses dates from email content

Detection Patterns

No-action signals:

• Noreply addresses
• "FYI" or "For your information"
• Newsletter indicators
• Notification patterns

Action signals:

• Question marks
• "Can you", "Could you", "Please"
• Approval requests
• Explicit deadlines

Using Action Tags

Filter by Action

In your inbox:

1. Click the filter dropdown
2. Select an action type
3. See only matching emails

Action Due Dates

For ACTION_LATER emails:

• Due date shows in the email list
• Overdue items highlight
• Get reminders before deadline

Changing Actions

If the AI got it wrong:

1. Open the email
2. Click the action tag
3. Select the correct action

Escalation

ACTION_LATER emails escalate to NEEDS_ACTION when:

• Due date passes
• You haven't responded
• Email moves to top of priority

Best Practices

• Check NEEDS_ACTION first — Most urgent items
• Schedule time for ACTION_LATER — Block calendar time
• Follow up on AWAITING_RESPONSE — Don't let conversations die
• Ignore NO_ACTION — Unless you need the information

---

Next: Learn about email categories in Split Inbox.