Threads & Search
Keep conversations organized with threads and find any message with search.
Threads
What are Threads?
Threads let you have focused conversations attached to a specific message, keeping the main channel clean.
Starting a Thread
- Hover over a message
- Click Reply in thread
- Type your reply
- Thread shows in side panel
Thread Indicators
Messages with threads show:
- Reply count
- Participant avatars
- "View thread" link
Thread Notifications
- Get notified when someone replies to your thread
- Configure in notification settings
Pinned Messages
Important messages that should be easy to find:
Pinning a Message
- Hover over the message
- Click the pin icon
- Message added to Pinned panel
Viewing Pinned
- Click the pin icon in channel header
- See all pinned messages
- Click to jump to original
Unpinning
- Hover over pinned message
- Click unpin icon
Saved Messages
Bookmark messages for later:
Saving a Message
- Hover over message
- Click bookmark icon
- Message saved
Viewing Saved
- Click your profile
- Select Saved Messages
- All saved messages listed
Scheduled Messages
Send messages at a future time:
- Type your message
- Click arrow next to Send
- Select Schedule
- Pick date and time
Managing Scheduled
- View in Scheduled Messages panel
- Edit or cancel before send time
Message Search
Find any message across all channels:
Basic Search
- Click search icon
- Type search terms
- See matching messages
Search Filters
Refine your search:
- From: Messages from specific user
- In: Messages in specific channel
- Has: Messages with attachments, links, etc.
- Before/After: Date range
Search Syntax
from:@john— From Johnin:#engineering— In engineering channelhas:file— Has file attachmentbefore:2024-01-01— Before date
Message Forwarding
Share a message to another channel:
- Hover over message
- Click Forward
- Select destination channel
- Add optional comment
- Send
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